Sage 500

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When printing a posted invoice it's also emailing it to the customer.

Posted By Joel Decker over 7 years ago

We are just setting up MAS to transmit invoices from the system. However, when I'm trying to print an older posted invoice it prints and it automatically transmits the invoice to the customer contacts. How can I fix it to only transmit when I tell it to transmit?

0 D.Hart over 7 years ago

Joel
This setting is determined by the TRANSMITTAL METHOD in the OPTIONS tab of REPRINT INVOICES or PRINT INVOICES. The following is from Online Help:

Send After

The default transmittal method displays in the Send After field. This option controls when the transmission occurs. The document transmittal process is based upon the selected Send After method – Print, after documents are successfully printed; Preview, after documents are successfully previewed; and Manual, after Transmit toolbar button is clicked.

For example, if you select Print, the transmission occurs once the document is printed. You can change the Send After method to either Print, Preview, or Manual. This default value is retrieved from the User Preferences.

Note If you choose the Manual method, you must click the Transmit button found on the Task Bar at the top of the window to transmit the document. You can also select the Flag as Printed check box to change the status of any transmit only invoices to Printed.
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It sounds like you will want to change this setting to MANUAL so that you are in control of when the documents are emailed.
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Sage 500

When printing a posted invoice it's also emailing it to the customer.

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