Cannot Create Customers

SUGGESTED

Can anyone please advise me, when i am trying to create or modify a new customer  or supplier in Sage 50 Distribution Accounting 2017 (SR-1) version, it is showing the error when i am saving the data: 

" You are attempting to access an area that another user is also using, or you are attempting to perform a process that reuqires single user access. Please try again when no other users are attempting the same operation or accessing Sage 50 Accounting". 

i have tried closing of sage from all other systems and tried in only my system, but still the same. Even the ADMIN is not able to create or modify it. 

Can anyone please help me?