During quarantine I started using the bill pay through the bank instead of printing checks at the school. When payments were initiated through the bank & the checks issued by the bank, the funds for each check were automatically pulled from the bank account. The problem is the checks are at a cleared status before being delivered to the vendor. I escalated this issue with the bank, but in the meantime I need a fix in Sage for 2 checks that need to be reissued. I can not void these payments since the payment shows as cleared. Any advice is welcome.
Thank you!!
Erin