I just ran into this problem with another client and found that the problem was with a damaged Cash Receipts Journal Entry. To determine the exact date that your Account Reconciliation stopped showing transactions, open the Account Reconciliation screen using multiple date choices. If your transactions show up to a certain day, then that date is when the problem occurred. After you've determined the exact date, then run the Cash Receipts Journal for that day only, and delete/rekey each entry that appears. In most cases, this will resolve the problem. However, if you find that after that, the problem still exists, contact Michael @ DataSoft Corporation (954-523-8570, [email protected]) and he can fix this problem quickly for you.

Did you use the correct bank account GL number on the receipt?