Dac Easy Conversion to Sage 50 HELP

I have a support ticket in with Sage but have not been able to make any progress with the changeover and I need to make payroll checks.  Any suggestions or guidance on the move would be greatly appreciated. I am currently waiting to get the converted data back, but payroll was due today and I don't have the companies set up yet.  I am gladly willing to work on this over the weekend if necessary.  If you're with Sage and want to help me, you can text me at 903-602-9260.  Thank you, guys.

Katherine Combs