Hello,

In our environment, Sage 50c has been kicking my users off randomly. This happens multiple times per day with no warning. In most cases, users can get right back in and it appears that their session picks up without issue. However, the more these happen, the more likely it is that a catastrophic failure will occur  and the remote data has to be salvaged from a backup. This happens about every month, or so.

Support is telling me that this may be a connectivity issue, but I do not see how. All my other apps, including Google Workspace and other cloud based apps, do not have this issue. Our internet connectivity is 1GB, synchronous, and our file size is moderate, about 140mb.

Has anyone else had this issue? What did you do to fix it, if anything? Admittedly, we are very close to moving off Sage after using the program for 20 years. This is hurting our business and driving my users insane.