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Failure to acquiesce to our outrageous demands will result in our rendering your company's accounting file unuseable, by turning it into a read-only mode.
You have 20 days to comply.
The person who originally purchased the Sage 50 software, and setup the initial administrative account for our company, has been dead and gone for 15 years.
No one knows what their original administrative login information could be. I have had this discussion with Sage support two years ago, and they promised to fix the issue with the current information I provided. They did not keep their word.
Trying to fix the issue with today's current support, I was given a 1-800 number to call that answers, but then does nothing.
Can anyone provide me the appropriate contact information for an actual human being, no offense Pegg, who can help resolve this issue?