Sage 50 Premium 2020 Workstation prompt Activating for startup the application

Hi All,

We have a problem of client workstation will prompt activating "Contacting Sage Servers. This may take a few moments" when user click the application.

The machines wait around 5 - 10 minutes to startup the application. It just a network share drive client workstation and not a server.

We try to disconnect the internet connection and the application will bypass the activating check and startup immediately.

Would available to have suggestion how to change the checking setting in the client workstation?

Thank you.

DH

  • Hi DH

    Just curious,  How many user licenses do you have and how many machines is the program installed on?  They need to be the same number.  You may need another user license.

    We can help you with an upgrade if need be.  Please feel free to reach out.  We answer our phones and will get you a price today.

    Kind regards,
    Shirley
    Shirley Byard, President | Sage 50 -MASTER Certified Consultant & Certified Trainer
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