access issues after clearing old licenses

SOLVED

My company has 4 seperate companies under one Sage two user licence.  However when I log into one company as an administrator and close it. Then I can log into the other company. I tried the help feature and the Sage support and then clearing the license. The it allows me to log but when I go back to the first company I opened it denies me access.  If anyone knows the solution. Please e-mail [email protected]

  • Hi Roy,

    You can open up to 13 companies and toggle between them on the same machine.  No need to close out. Just click back and forth between the four companies! 

    So this usually happens when you install your Sage 50 program for 2 users on more than 2 computers.  Your User License Agreement in the Help section of the program specifically defines the use of the license.   So a server machine and two workstations is 3 installs. 

    If this is your issue, we can help you get the licenses you need.  Please feel free to reach out to us.  We are Sage Certified, Licensed and Insured.  We could have a new serial number for you within one day. 

    Kind regards, 

    Shirley

    Shirley Byard, President | Sage 50 -MASTER Certified Consultant & Certified Trainer
    Best Business $trategies 
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  • verified answer

    The software is installed on one computer but is accessed remotely by three people but never together.But I would like if multiple users can access at the same time. What solution do you suggest and what are your fees to obtain the most appropriate license and complete the install on the computer.  Thanks . You can also call me on 203-570-9701... thanks