Hi Jose L Diaz Sosa 

Since it looks like you are using Sage 50 US, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Related to your question, do you have any pending updates on the computer? Have you tried restarting and running Sage 50 US as administrator?

Thanks,

Erzsi

If a restart of your machine and updates still doesn't resolve the issue, here's an article with next steps as the cause may be a bad installation.

Hi Jose L Diaz Sosa ,

Thank you for sharing your experience via our feedback survey about the solution you found regarding Windows updates. I'm posting this here to close the loop on this post.

It's helpful to know that uninstalling the most recent updates resolved your problem and that the new ones haven't affected the program's performance. If this information was useful to you or you have further questions, please do not hesitate to contact us.

If you think this answer can help others in the forum, please mark it as verified  (by clicking the "Verify answer" button next to Reply). Thank you!

Hi, this is happening to us now too on only 1 computer, but I can't see the fix.  Could you provide more detail on what was uninstalled?