Downloading 2024 -- Need a New Serial Number?

Good Afternoon ~

My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number.  When I input my current serial number, it doesn't work.  I haven't been sent a new serial number for the 2024 download.  Where can I find that so that I can proceed?  I haven't been sent an email or anything in the mail...