3 decimal points

Question

Currently we have setup Sage 50 Quantum Accounting 2020 on a new PC but can't seem to be able to configure the 3 decimal points. 
 On the old PC it was working fine. 
 
 If we log in on the old PC it shows the amount with 3 decimals but if the same user logs in on the new PC it shows as 2 decimals. 
 
 I have updated the Global setting in Sage and the region setting on windows control panel but it is still not working. 
 
 Any support or guidance will be appreciated. Thank you

Erzsi_I · Accepted Answer

Hi Eman AlShehabi , Thank you for reaching out. It seems you have already updated the global settings in Sage 50 US and the regional settings in the Windows Control Panel without success. 
 Could you please specify where or in what context within Sage 50 you are seeing the amounts displayed with only two decimal places instead of three? This information will help us pinpoint the setting that needs adjustment. 
 In the meantime, here's a summary of steps to ensure you've covered all bases:

Sage 50 Settings : Go to Options > Global, and under 'Number of Decimal Places', set the desired number for various fields including 'Unit Price' and 'Standard' fields.

Windows Regional Settings : Make sure that the 'No. of digits after decimal' is set correctly under both the 'Numbers' and 'Currency' tabs in the Control Panel's Region settings.

Decimal Entry : In Sage 50, under Options > Global, check the 'Decimal Entry' setting to ensure it's set to 'Manual' if you want to enter decimals manually.

Please try these steps again, and if the issue persists, I recommend reaching out to Sage support or using the ' Chat with support ' feature for more personalized assistance. Warm Regards, Erzsi

Eman AlShehabi · Answer

Hi Erzsi_I 
 Just wanted to update you that the amount decimal is working now. 
 I missed the step of updating the "currency" in the control panel earlier. 
 
 Thank you dearer your help.

Sage 50 US

3 decimal points

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