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Valerie Richardson

I can log into Sage, but it knocks me off within 1 to 2 minutes.

SUGGESTED
Posted By

Is anyone else experiencing this issue? I need help ASAP. I do not have time to wait for someone to call me back - IF they even will. I've tried at least 15 times and I get the same result every time. I have reports to do and need access as soon as possible.

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    SUGGESTED

    Hi  , 

    Thanks for reaching out. Would suggest checking to see if you have any Windows updates, right click the Sage 50 icon to run as administrator and or restart your machine.

    If that doesn't help, based on this article, this issue might be due to damaged WMI or .NET Framework on your machine. A good first step is to check the event viewer for any errors that could indicate a problem with these components.

    If the problem persists after these steps, please let us know so we can provide further assistance. You can also chat with support here. Your business is important to us, and we want to make sure you get back to your reports as soon as possible.

    Warm Regards,
    Erzsi

*Community Hub is the new name for Sage City