Hi brenda crenshaw ,

Thanks for reaching out about the issue you're encountering with the retained earnings account when trying to save an invoice. This error typically occurs when there is no retained earnings account set up in your Chart of Accounts, or if the account type is not correctly set to Equity-Retained Earnings.

Please review this article on how to resolve this.

After this, it's a good idea to run the Chart of Accounts Journal Synchronization test to ensure everything is in sync. For detailed instructions see this article.

If you follow these steps and still experience issues, please don't hesitate to get back to us. We're here to help you through this process.

Warm Regards,
Erzsi