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  • Customer Prepayment and end of month reconciling

    In February I received a prepayment from a customer for $1494. I went into Receive money from customer, selected prepayment and entered the $1494. 2 days later I shipped the goods, so I invoiced the sales order, went into receive money from customer and…

  • LA declared a financial emergency

    Louisiana has declared a financial emergency and changed the withholding rates, effective today. Is there an update available for us?

  • Cash Receipts Not Showing in Bank Deposit

    I dont know what is going. All of a sudden my cash receipts is not showing as available for deposits in the bank deposit window. The bank deposit only displays up to June 6th, June 7th to December 31 is not showing as available to deposited. There is…

  • Credit ? Underpaid Invoice -- Sales Tax Involved

    A regular long term customer did not pay the sales tax on their invoice. We're letting this go. Do I just need to issue a credit to zero out the invoice? My concern is messing up the sales tax! We'll pay it, and it needs to reported, etc. Should…

  • Error message when changing period date

    I keep getting an error message when I try to change the period date from August to September. It says another user is trying to do the same thing, but that's not true. Any ideas?

*Community Hub is the new name for Sage City