• 64 bit computer

    I have the 2105 desktop version of sage 50. My old computer died and I loaded it on my 64bit computer. The menu doesn't show right and when I click on reports the whole thing crashes. Does anyone know how to get this version to work on a 64 bit computer…
  • Sage 50 Pro Accounting 2022 shutting down after login following Windows update

    I am running desktop Pro Accounting 2022. All was good until today when Windows updated to 2H12 (OS Build 19044.1806). Now Sage loads, I enter the password, and then it closes. I tried restoring a backup to a new company. It restores, I login, and then…
  • Running 2016 Sage 50 on Windows 10

    I am running 2016 version of Sage 50 which was running fine. When we upgraded our server to Windows 10, the program would not work. I ran a compatibility test, it suggested we open the program on Windows 8. I did that and the program has been running…
  • Windows 7 and Sage 50 US

    My Sage 50 program will automatically renew in 10 days, but will not run on Windows 7 Professional, the current OS platform on my system. I get a notification stating that my data will only be able to be "Viewed only" in 10 days. How can I continue working…
  • Advice on transitioning physical Sage server to a Hyper-V VM

    We currently run Sage 50 US edition on a physical Windows server, with 3-5 users. I'm planning on transitioning to running Sage 50 as a Hyper-V VM. The current physical machine is a Dell Poweredge R230 Intel Xeon E3-1240v5 3.5Ghz 16GB ram 1TB…
  • Sage 50 Clients Silently Crashing on Start Up

    Good Afternoon We are running Sage 2020.1 on a Windows 2012 server. We rebooted our server last night and started noticing our client machines would attempt to load Sage 50, but then it would fail and close with no error message. We can still boot up…
  • Sage updates don't show up with Windows 10

    Ever since I got a new computer with Windows 10 Pro, I can no longer see what updates are available in Sage. I check for Updates under Services, then receive the option to "Check Now". I then receive a pop up for Windows User Account Control asking…
  • Sage 50 wont open/run after July Win10 update

    Sage times out, has to be manually killed ever since installing the July Win10 update. We've opened a support request for callback but they are clearly slammed. Has anyone found a workaround to get Sage 50 running again?
  • How to work in accounting without sage

    My sage 50 crashed for the 10 time. Tech support do not exists. I have called every hour for HELP and they just said "WE BUSY, CALL SOME OTHER TIME" and hung up. Called every hour since yesterday and same answer. How irresponsible is this? I use sage…
  • Sage 50 crashing.

    Since I had the 10 update on July 11, 2018 my sage wasn't loading, went through the the steps instructed to uncheck the box to run compatible. Problem is I can now get Sage to start and look correct, but as soon as I open a new sales invoice or purchase…
  • Windows 10 Security Update

    We have 2 computers in our office that ran the most recent Windows 10 security update and then could not access the Sage 50 program at all. Any other known issues with this latest update?
  • Error message comes up "Sage 50 has stopped working, a problem caused the program to stop working correctly."

    After opening Sage 50 and clicking on Tasks, an error message comes up "Sage 50 has stopped working, a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
  • Sage 50 Accounting 2013 is forced close in windows 10 updates

    Dear Sage Team, Today my computer windows 10 received update and after update of 1 hour when i open Sage 50 2013 its opened but when we click on new invoice its forced closed the complete application. can any body help me....... Best Regards Muhammad…
  • Can't email PO's or Invoices with Windows 10

    I finally installed Windows 10 yesterday. Now I can't email PO's or Invoices. I know this issue was supposed to be resolved (after the month long delay to fix it) but it's not fixed. I just tried to email a PO & I got the error message "Printer not…
  • GenericAdvisor

    What is the GenericAdvisor folder? It first appeared with the 2015 release.. It has nearly 13,000 files in it and grows perpetually.. Clearly a folder with so many files negatively affects performance.. Why would I need this and can I turn whatever…
  • My Sage Accounting 50 is freaking out.

    The past two days after opening up my Sage it starts freaking out and flashing on the screen. I can't close it and I have not been able to even make a back up for it due to this problem. Before I hop on the phone and wait for someone is there anyone else…
  • How to close journal entries so I can purge?

    Hello! When I run purge, I see lots and lots of records under TRANSACTIONS AND MAINTENANCE RECORDS NOT PURGED most or all of these records seem involve some journals: Sales Journal Cash Receipts Journal Quotes Journal ... Some of the Reasons: Reason:…