Sage 50 US

Good Morning, I am new at a electrical contracting company. I am going through aged receivables and have found a customer that apparently paid a deposit through progress billing. We have a copy of the check deposit in bank records but I cannot locate…

Hi guys, so I'm getting this annoying error when trying to import my Sales CSV file to another workstation. Error: An error occurred when importing file: <File Path> Line Number: 1 Field Name: Quote Good Thru Date The process cannot continue.…

When I print an invoice, the printing box pops up again. This started after an update a couple weeks ago. About two months ago, I had rolled back to a previous version (tech support did this) bc I couldn't import bank statements. Then when the credit…

I mistakenly entered several customer invoices with the wrong ID and generated the invoices. They have not bee sent out and none are paid. Can anyone give me a step by step instruction on how to change the invoice Bill To - customer ID to the correct…

I have an employee that inputs the invoices. We have a lot of complaints about late payment because she loses the invoices. We pay all bills every month and yet there are past due invoices in the system occasionally. I know she is "finding" them and inputting…

If the item's unit price is zero, it just leaves a blank space in the Unit Price and Amount columns on the invoice. We are a service provider and we use a unit price of "zero" for warranty situations. It's driving our customers crazy because they don…

Is there a way to populate Job information from the Job Setup screen to the printed invoice. We bill each job separately and would like to have more detail to reference the job than just the Job ID.

I would like to print a range of invoices for this month for all customers billed. I have looked at the reports and forms in AR and I guess I am doing something wrong when I try and run the report because I get zero information back. Does someone know…

My Accounts Receivable GL Account is defaulting to an inventory account. How do I change this?

Hi everyone. We are an alarm install/monitoring company with hundreds of recurring invoices that run at the beginning of each month. Currently we are running these out of our service tracking software (called MKMS) but as you can guess, it can be frustrating…