Adjusted gross on quarterly earnings report is incorrect

I'm curious if anyone else is in New Mexico and having issues with state taxes?  Last week I discovered that Sage never updated the NM Income Tax rates for 2020, so the wrong amount has been withheld all year.  Now my quarterly tax return is incorrect.  The Adjusted Gross on the Sage report is wrong for 32 employees - almost all are off the same amount: $26.22.  Strange amount that I can't identify. 

Sage customer service is useless so I'm just wondering if anyone else is having the same issue, and giving the heads up to anyone in NM that they should check the tax rates!

Kristin

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  • Hi KristinB.

    How is the adjusted gross wrong?    Do you have a manual formula or are you using the sage formula?  If you have created your own in user maintained, Sage 50 will look there first.    I can remote in and look at this for you but we do charge for our time.

  • 0 in reply to Best Business Strategies

    Check withholdings for Section 125 deductions are exempt from income tax.  Paychecks all calculated correctly, but on the quarterly return it did not reduce the taxable income on SOME of the employees.  Multiple employees have the same deduction but only a portion of them are incorrect on the quarterly return.   We have moved our payroll to an outside vendor so it's a non issue going forward.  I am even more disturbed that Sage has STILL not updated the tax tables for a change that went into effect January 1, 2020.  

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  • 0 in reply to Best Business Strategies

    Check withholdings for Section 125 deductions are exempt from income tax.  Paychecks all calculated correctly, but on the quarterly return it did not reduce the taxable income on SOME of the employees.  Multiple employees have the same deduction but only a portion of them are incorrect on the quarterly return.   We have moved our payroll to an outside vendor so it's a non issue going forward.  I am even more disturbed that Sage has STILL not updated the tax tables for a change that went into effect January 1, 2020.  

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