Scheduled report not running

SOLVED

Hi there.  I have a report which runs well.  I can run it from within Report Manager, and I can extract the scheduler command to a batch file and run it.  However, when I run it through the task scheduler it does not run.  The error in the "BICoreUnattended.log" file is -- 

********

Error Logged At: 3/24/2021 4:00:25 PM
----------------------------------------------------------------------------------------------------
Native Error Number: [1004]
Source Library: []
Error Text: [Microsoft Excel cannot access the file 'E:\Peachw\BusInt\PTX\Templates\zz Old Daily Sales.xltm'. There are several possible reasons:

• The file name or path does not exist.
• The file is being used by another program.
• The workbook you are trying to save has the same name as a currently open workbook.]

********

Nobody else was on the system at the time (the office was shutdown because of snow!), and I didn't have the file open, and I know it's there.

Any ideas?

Parents
  • +1
    verified answer

    Well, I got it running.  After years of trying, I finally have it working.
    I am running this on a Windows Server 2012 R2 system.

    To get it running, I used an fix I found through an internet search.  I had to create the folder "C:\Windows\SysWOW64\config\systemprofile\Desktop"  Once I did that, it ran fine.  Go figure!

Reply
  • +1
    verified answer

    Well, I got it running.  After years of trying, I finally have it working.
    I am running this on a Windows Server 2012 R2 system.

    To get it running, I used an fix I found through an internet search.  I had to create the folder "C:\Windows\SysWOW64\config\systemprofile\Desktop"  Once I did that, it ran fine.  Go figure!

Children
No Data