Hi Matthew John McAdam,

I'm sorry to hear this. Looks like you were able to get in touch with Sage 50 US support earlier and they helped you run customer statements successfully.

Our in-house Sage Expert Services (SES) team is available to help with report customization as well, email [email protected]  to learn more. 

Have you reviewed the Logicim integration? Here's some Logicim XLGL Learning Videos

Warm Regards, 
Erzsi

How about you make the default report look like the people at Sage have eyes and know how to count. I shouldn't have to customize the standard report so that the word Statement appears all on the page. And I shouldn't have to figure out what math Sage is using to put a 45 day old invoice in the 0-30 bucket. The statement looks so unprofessional along with so many other standard reports. At least make the defaults vaguely passable - it looks like they were all setup in minutes the first time Sage came into existence and then never again. It's such to know that Sage doesn't care that people who use Sage will generate junk to send to their customers.

Change your Age date to by based off Invoice Date instead of Due Date to get the aging buckets to align.  The reporting is typically not a complaint I hear much of.  Many programs utilize Crystal as an inherent report writer and they don't have the drillable capabilities that the canned Sage reports have.  

Thank you for the suggestion on the buckets.