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Access support faster - ensure your contacts are up to date

To ensure prompt support it is critical to have your Sage Authorized Contacts up to date.

Access to services and account information is limited to approved parties only. Sage requires changes to authorized contacts for customer accounts be requested via email by a previously authorized person. To authorize a new contact on your account, please follow the steps below:

  • A person who is currently on the authorized contact list must complete the authorized request form, see How do I add, edit or remove an authorized contact on my Sage account?
  • Email the completed form to [email protected]
  • We may contact you to perform additional authentication in order to finalize the changes to your account, if we are unable to verify using the information in the email
  • Note: Email address is required for all Sage account access authorizations