To verify your version access Help, About and the first full line should state Sage BusinessWorks Accounting (Version 202x SPx). For Sage BusinessWorks 2021 it should be SP19 and for 2023 it will be SP5.
It is recommended that all users download and install the most current update for your version if you are not on SP19 or SP5.
If you are on Sage BusinessWorks 2021 SP17 or Sage BusinessWorks 2023 SP3 and use payroll you will need to upgrade now.
- If you were on 2023.0.3 or 2021.0.17 and processed payroll that displayed the incorrect vacation and sick hours see, Vacation earned and taken incorrect after payroll processing
For detailed information about fixes in this release see:
Important: If you use third-party products that integrate with Sage BusinessWorks, check with the vendor of your third-party product to ensure their product is fully compatible with this release. If you integrate with other Sage products, check with your business partner or Sage to ensure that these components are compatible.
- Visit the Sage BusinessWorks Download Portal and select to download the appropriate service pack for your version.
- To verify your version select Help, About
- If you are prompted to log on, enter your Customer Portal Username and Password, and then click Log on.
Need help?
Visit communityhub.sage.com for options, including links to Sage Year-End Center, Sage Knowledgebase, Sage City, and Sage University, as well as Chat and Online Case submission.