Hi Rick T,

Since it looks like you are using Sage BusinessWorks, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Thanks,

Derek

Rick - we have an article in our Knowledge Base that will walk you through the steps for clearing a stranded task.  Go to support.na.sage.com and search on the article #17294 "How to release or disconnect stranded users or tasks".

Thanks,

Coleen