Sage BusinessWorks

Hi, In reference to the emergency preparedness steps outlined by Kim Crabtree's recent article, we are currently using Build 15 of BW 2018 and running Microsoft Server 2016 within a VMware environment. Should a disaster recovery situation arise, is…

We recently discovered the remote back-up system we use has only been doing incremental back-ups of Businessworks. We have been told that full back-ups are necessary if we need to restore BW at some point. How are other users handling doing full back…

SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…

Hi - I know this is a long shot....my wife keeps our small co books in BW 4.0 running on XP Pro. PC got fried. Backups were going to a flash drive but after reinstalling 4.0 on another XP machine and attempting to restore a backup - BW is looking for…

I am trying to restore files for BW 2019. I selected File>Restore>Next>selected the file on the left & it does not auto-fill the Restore File Name. I selected Next and it shows this error "The specified file selection 0 is invalid, please try again".…

We generally create a new company about every five years because Business Works only holds a maximum of 5 years of history. The person who handled this, has left. These are the instructions she left me and I want to make sure they are correct (we have…

I have two questions regarding the month end close. First, we always back up the company before we close any of the modules. When we move on to closing each module it asks if we want to back it up. The person before me said it was not necessary since…

Hello! I got a new computer and loaded Sage Business Works. I imported my database so I had all current company information. However, when I printed an invoice it didn't print correctly. How do I upload the forms format from my old computer to my new…

We perform a backup at the end of each workday, and since upgrading our computers to Windows 10 and upgrading to BW 2020, the backup wizard can load for over 20 minutes! Has anyone come across this? How have you solved this issue?

Since there is not an automatic Sage BusinessWorks backup. Is there a way to automatically log users off and do a manual folder backup?

Hi there, I went to do my back up for the end of month and was in the IC module. I mistakenly typed in JUNE instead of MAY How can I reverse this to get back on track?

When doing a data file rebuild, is there a specific order that the modules need to be rebuilt and when doing the accounts payable module, does the cash management module need to be rebuilt also?

We have a user who created a backup without choosing a specific directory. It allowed her to complete the backups without any errors, but now we can't find the backup zip file.

Can anyone direct me to how to perform an automatic end of day backup say to the C: drive or OneDrive? 2018 version BW

had a server crash-have crashplan backup of businessworks 2018 data-have moved all data to new server, have new copy of bw2018 installed, just need to put the data into the bw 2018 program-what is the procedure?

I can't backup because the someone is showing up as in the system who isn't. His machine is turned off.

Hey Sage Support Team! One of my clients just updated to Windows 10 yesterday. One desktop in particular has always been a little quirky with the backups, so I thought it was user error with a hyperactive clicker finger. At the end of the day, client…

BusinessWorks 2015 sp8: Any attempted backup is met with frozen "not responding" screen. Tried the dbregister method of disconnecting users. Still no go Perhaps a service pack has crippled this? Any advice welcome.

completed restoration of data following hard drive failure; our data backup was using Carbonite and when all files are restored everthing seems to be in order accept when query OE for invoice detail, get message saying "appears have restored either OE…