Modify Enhanced Tax Reporting and eFiling for Unemployment report because employee moved

SUGGESTED

We are a Maryland company with our office in Maryland and Maryland unemployment insurance.  I have an employee who moved from Maryland to DC in the middle of the year but still works at our Maryland office.  When he moved we created a new Employee ID for him since the SWT State cannot be modified on the Maintain Employees.  The new Employee ID has his SWT as DC but still has his SUI as MD because he still works in Maryland.  When I run the Enhanced Tax Reporting and eFiling report for Maryland Unemployment the report has the employee's wages under the original Employee ID (which already exceeded the taxable wages) and then the employee is listed again under the new Employee ID (the wages are being counted as if the wages have not exceeded the taxable wages).  The report allows me to modify the entry for the employee's original Employee ID to the correct combined total for hours worked, employee's wages, and taxable wages. The report will also let me delete the information in the line for the new Employee ID (duplicate) and update the taxable wages and unemployment tax due to the correct amount on the first page.  

The issue is, when I try to move forward it is telling me that the line that I deleted with the new Employee ID (duplicate) cannot be blank.  The Enhanced Tax Reporting and eFiling report will not let me move forward to finalize the report and efile through Aatrix.  How do I finalize the report and move forward with the corrected numbers?

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    SUGGESTED

    John - this issue is more than we can troubleshoot in the Sage City forum.  There is a Knowledge Base article #27214 How to manage employees who move to a new state, but that does not cover the unique situation you are experiencing.  To troubleshoot this further with you, I would recommend opening a support case on line or calling 800-447-5700. 

    Coleen