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wbgillam

Duplicate A/P Invoice

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We use Sage Business Works 2019 and have noticed on two different occasions, there has been duplicated invoices in Accounts Payable. Everything is the same, invoice number, due date, etc. However, the product had only been received once. Has anyone else experienced this? I know Business Works doesn't normally allow duplicate invoices but in this case it did.

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    If you use the import option in AP, Transfer, Import Vendor invoice (or if invoices come through a 3rd party software link), there is an option to Allow duplicates.  See article #85699 "Can duplicate A/P vendor invoices be imported into Sage BusinessWorks?" (85699) If you do not use the import feature, then I would contact Sage support at 800-447-5700 to review your duplicate transactions for the vendor.  Then they can determine if your data may need to go to our data analysis team to fix the duplicate posting.

    Thanks,

    Coleen

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    SUGGESTED

    If you use the import option in AP, Transfer, Import Vendor invoice (or if invoices come through a 3rd party software link), there is an option to Allow duplicates.  See article #85699 "Can duplicate A/P vendor invoices be imported into Sage BusinessWorks?" (85699) If you do not use the import feature, then I would contact Sage support at 800-447-5700 to review your duplicate transactions for the vendor.  Then they can determine if your data may need to go to our data analysis team to fix the duplicate posting.

    Thanks,

    Coleen

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