Unable to create a case through Sage Customer Portal

Good Morning, has anyone had issues accessing the create a case through Sage Customer Portal today? I have tried 3 different web browsers without any luck. I've been on hold for 22 minutes to create a support case using the phone system.

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  • in reply to Erzsi_I

     Update that it appears that the functionality is back for creating support tickets. I tested using both IE and Chrome, you may find that icon images are missing. IT will be restarting servers this evening which should bring things back to normal by tomorrow.