mgoinestfi-

The Receipt would increase your inventory.  Did you do an OE Invoice to issue that part out to the customer?  The OE Invoice would reduce the quantity.  If the only transaction you are seeing is the receipt, then it sounds like the Invoice was not issued.  If that is not the case, then I would suggest opening a case with support to do more troubleshooting with you on the transactions relating to the part.  You can open a case on line at www.SageKB.com or call 800-447-5700.

Thanks,

Coleen

mgoinestfi-

The Receipt would increase your inventory.  Did you do an OE Invoice to issue that part out to the customer?  The OE Invoice would reduce the quantity.  If the only transaction you are seeing is the receipt, then it sounds like the Invoice was not issued.  If that is not the case, then I would suggest opening a case with support to do more troubleshooting with you on the transactions relating to the part.  You can open a case on line at www.SageKB.com or call 800-447-5700.

Thanks,

Coleen

It asked if I wanted to add it to the Job Cost and I did so but the quantity of the tank remains at 1. I see the charged amount line item on the job report. But my inventory still says 1. No OE Invoice because it is not being charged to a customer. But I theoretically should see that tank being issued out?

For clarification it is NOT an invoiice to a customer. It's receiving a completed product into another assembly.