2021 Inventory Cost for on hand quantity

Question

I have a client that has concerns regarding the COST on Maintain Parts now available to change on inventory parts that have quantity on hand in the new 2021 version. This is new and NOT a good upgrade. Can you let me know if this is going to be corrected in Service Patch?

Coleen Graber · Answer

DeeDee- 
 That is interesting. In testing in my SAMPLE company, the Unit cost is greyed out and unavailable to update the unit cost for any part that has a On Hand quantity. The only time the system should allow you to update the unit cost is if they are using the STANDARD costing method or if the On Hand Quantity is zero. If that is not the case for your customer then what your customer is experiencing is unusual and we would you to set up an appointment to work with a support analyst to we can troubleshoot their issue further. Other things to consider and review - is this happening for all companies and for all parts? 
 Sincerely, 
 Coleen

Sage BusinessWorks

2021 Inventory Cost for on hand quantity

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