Unfortunately, no.  You will have to do Debit Memos to offset the payment to original invoice as well as the other invoice the open credit was applied to.

To void the customer receipt enter debit memo:

1. Open AR, Transactions, Debit Memos and post a debit memo
2. Apply the debit memo to the invoice and click the 'Distribution' button
3. Change the following fields:
   • Delete the amount from the 'Sales Adjustments' field
   • Enter the amount in the 'Cash Refund' field

If the customer payment was deposited, to offset the deposit, go to CM, Transactions, Enter Bank Transactions and create a Charge transaction and de-select 'post to G/L’.
Repost the receipt with the correct date.

If you have any questions or concerns with this information and how it applies to your specific posting to your program, then I would suggested setting up an appointment to work with a support analyst for further assistance on this issue.

Sincerely,

Coleen

I appreciate your response!