I set up and created the G/L files but can not access anything in the new company. I get a message " User does not have the appropriate security rights". I can't even delete this new company to start over. Any ideas would be appreciated.
I set up and created the G/L files but can not access anything in the new company. I get a message " User does not have the appropriate security rights". I can't even delete this new company to start over. Any ideas would be appreciated.
you must use the "MANAGER" level user and password and then assign users to the security of the new company
you must use the "MANAGER" level user and password and then assign users to the security of the new company
Yep, got it. Thanks!!!
Yes - Vince is correct. User rights are on a company-by-company basis, so when you create a new company, you also have to give users rights to that new company. Note: Sometimes you also may have to switch back to your old company, and while in the old company, access Maintain Users to update user rights.
When creating a new company ID, the default security setting is set to no access for all users except for MANAGER. Assign users the appropriate rights to the new company through Maintain Users.
For more information on this message, you can use the Knowledge Base at www.sagekb.com and reference article Error: "You cannot access [option] because the user ID, [user or MANAGER] does not have the appropriate security access rights" (18719)
Sincerely,
Coleen
*Community Hub is the new name for Sage City