Kris Gott-

You cannot enter additional payments on a sales order using the ‘Initial Deposit received’ field.  Instead, post the additional payment to the customer’s deposits, then apply the deposit to the sales order.

1. Go to AR, Transactions, Post Receipts.
2. Enter payment to the customer and distribute the about to Deposits.  This will increase the customer’s open deposit balance)
3. Go to OE, Orders, Maintain Sales Orders select the customer and sales order
4. Select Summary…
5. In ‘The Deposits to be applied’ section, select Deposits…
6. Find the open deposit you posted above.
7. In Apply, enter the amount of the open deposit you want to apply to this sales order, then click Ok
8. Click OK and Save.

Sincerely,

Coleen

HI Coleen,

My name is Jeff and I work for Kris.  Thank YOu for explaining how to add additional payments to Sales Orders!

Jeff

HI Coleen,

My name is Jeff and I work for Kris.  Thank YOu for explaining how to add additional payments to Sales Orders!

Jeff

Jeff-

You are welcome!

Coleen