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NewEnglandITGuy

Close Current Month Takes Forever Due To Old Records/Files

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Hello,

I am not very familiar with Sage BusinessWorks 2020 as I am simply the IT person. My accounting team came to me about an issue when running the AR > Close >Close Current Month process. They said it takes forever to run because they have 89 pages of customer records that the system runs through. They also said that a majority of these records are old and unneeded in the Close Current Month process.

Given my lack of familiarity, I would assume that there is a way to avoid this issue. Perhaps a matter of process that is being missed? I'm wondering if the records can be marked as inactive in bulk based off age and activity, and then purged given similar conditions.

I'm happy to give any additional information that could be of help, and greatly appreciate any replies! Slight smile

Thank you!

ITGuy

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  • 0

    I dont have an answer or a solution for you, however I do have some information that Ive noticed with our system that may be helpful. We only have 2 computers in our office. The main computer has BusinessWorks physically installed on it and it also functions as a daily PC for our office manager. The 2nd computer is a network workstation in the same office. Both computers are wired into the network with Cat6 cables. If we close the month out on the computer/server that has BW actually installed on it, it takes 5-6 minutes to complete.  If we close the month out on the workstation, it takes right at an hour. We had our network speed and settings checked by a network specialist who said everything looks great and the computers are communicating with each other as fast as possible..   We just always close the month out on our server computer. Wish I understood why it takes 55 minutes longer to do the same task using a workstation 10 feet away from the server on a brand new network with new ethernet wires. Hope this can be of some help. 

  • 0 in reply to Ryan Spitznagel

    The internal bus for the Hard drives systems are way faster then the network

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