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pastocker

Upgrade to V2015 changed my state payroll deductions to Head of Household?

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Hello,

I recently upgraded to V2015 and when I ran payroll for the first time today, I noticed that my NC withholding amounts were different than before.  Upon further investigation, it seems that all of my employees were changed to Head of Household status under State withholding...any idea why that happened?  I had to manually change them all back to Married/Single status to get the withholding amounts correct.

I live in the state of North Carolina.

Thank you!

Pam

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    SUGGESTED
    Pam- In searching in our Knowledge Base I did find a recently reported issue (reported 4/11/16) relating to the employee filing status changing for North Carolina after installing an update. This is currently being reviewed by our engineers. Although your issue is slightly different, it is related to the same issue. The current workaround is to go in and edit the employee status - which you mentioned you have already done. If you would like more information on this issue, please refer to Knowledge Base Article #35992 North Carolina employee filing status is blank after installing 2013 service pack 4 or higher.
    Thank you,
    Coleen

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