I especially notice a lot of lag in:
- payroll timecard line entry
- A/P invoice entry lines
- querying vendor/payroll/client/job records
Is it just me?
Thank you for contacting us. The vast majority of our customers are not experiencing this issue of skipping fields/slowness in the grid which leads us to suspect particular user environments may be are contributing to this issue. One solution that we have seen help is to put exclusions in the antivirus. We are investigating at this time so please check back to our knowledgebase article #80574 for any updates.
We are having the same problem as well - extremely slow when tabbing through the entry fields. Mostly in the payroll records screens.
I have contacted Sage and IT. No one has an answer for me. It seems several people are having this issue!
I am having the same issue with Payroll Records (5-2-2), Payable Invoice/Credits (4-2) and Change Orders (6-4-1). Not only is the movement slow, it also skips fields. You hit <enter> once, then it pauses and moves over 2 cells.
Very frustrating
We continue to have the same issues. Especially when opening the 1-3 screen via menu or drill down. Very frustrating.
This is absolutely a huge problem. I do not believe it is isolated and for those of us who have been battling this mess for a long time, it is no consolation to hear that the "vast majority of customers are not experiencing this issue"
We've played all the games related to antivirus, trying at server, trying in many different environments. No solutions have been found.
I have been having that same issue and have been just dealing with it when I do payroll which ends up taking so long because I have to wait for the cursor to skip the fields so I can backspace to fill in the correct information. I agree this is extremely frustrating.
Has anyone come up with a solution yet?
*Community Hub is the new name for Sage City