Sage 100 Contractor: User can not send payroll via Outlook.

Question

Error: Unable to send email via Outlook: Sorry, something went wrong. You may want to try again. 
 We are using a cisco AMP antivirus software, I have port 587 whitelisted, SMTP settings are correct in 7-1. I have uninstalled both Sage 100 and Office, we also tried using another workstation logged in as the same user. Could it be something wrong with one of the fields in the DB?

IdealNWTechhelp · Accepted Answer

This issue was fixed: Change the password in your email settings to the 2fa Secure App Password Microsoft gives you when activating on Admin.

ghollister · Answer

We have put these steps into two KB articles: 
 One for the Outlook error: 
 https://support.na.sage.com/selfservice/microsites/searchEntry.do?searchString=106369 
 and one for the client authentication error when using the SMTP method: 
 https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=107123

Sage Construction & Real Estate

Sage 100 Contractor: User can not send payroll via Outlook.

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