I can't print a payroll advance in 24.3.26.0 i tried the new solution id: 115697 and it still won't print. Same error "no matching records found"

Question

I tried the new solution id: 115697 and it still won't print. Same error "no matching records found" help please!

karriebliss · Answer

I have had a similar situation with a couple types of checks. It appears that the default for "Use Direct Deposit" has gotten changed to "Checked" on some screens. It does not allow you to change it on that screen. I found that if you go to the upper left and click Defaults and click Delete Printing Defaults, it will bring it back to Not Checked. If it does not show the change, you may need to close the print window and re-open it.

Sage Construction & Real Estate

I can't print a payroll advance in 24.3.26.0 i tried the new solution id: 115697 and it still won't print. Same error "no matching records found"

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING