Open the Sage Database administrator and run a tune-up.  Reminder users its very important they exit Sage when leaving their area not only for security, but because if users leave the system open the tune-up cannot run at night during the backup process.

I go in through Database Administration and run a Tune-up on the company the user is in.  This will show you WHO is working in the database.  You then have the option of terminating connection - but it will terminate EVERYONE who is in (can't be selective).  FYI...Users are sent a notification that they have 60 seconds to save and exit.

Thank you

Thank you