Emailing Customer Statements



We are having issues with the ability to email our customers their statements every month. It gives us a error message of, "Unable to send email via Outlook: Sorry, something went wrong. You may want to try again." 

It does then show up in the drafts folder. So we are trying to figure out what the disconnect is here.

Anyone have this same issue and what did you do to fix it?

Thank you

  • 0

    Other improvements
    Version 25.2 also includes the following improvements:
    Sign into Sage 100 Contractor with a Microsoft Account
    As a company administrator, you can again set up SQL logins using Windows Authentication for users to sign in to Sage 100 Contractor using their Microsoft Accounts email. (Users could not sign in using a Microsoft Account email in version 25.1.)
    In versions earlier than version 25.1, you were able to log in with Windows Authentication using a Microsoft Accounts email. After upgrading from an earlier version, you may notice that you no longer get errors when performing certain functions (such as opening the 7-2-2 User List in Sage 100 Contractor or managing SQL logins in Database Administration).
    Use your Twilio account to send email notifications
    Sage 100 Contractor can use your Twilio account to notify you or another administrator automatically when an automatic (unattended) nightly backup is not successful. It can also notify mobile app users when their time is rejected by a mobile reviewer.
    You set up the connection with your Twilio account on a new Twilio Email Settings tab in Database Administration.