Price and Quantity Reversed When Data Moves from PO to Invoice Entry

SUGGESTED

Hi,

Data is flipped between the PO Screen and Invoice Screen.

In PO...

Price - $25

Quantity - 300

When I go into Accounts Payable Invoice Entry...

Price- 300

Quantity - $25

Is there a way to fix this?  I think it is a configuration issue.

Sincerely,

Rodney

  • Rodney, we may need to see this, but do you see this happening as soon as you create the invoice from the PO number? If so, then there could be a problem with your data. It is possible to change the information on the invoice after the fact so you can always do that. If you still have questions and also have a support plan, I recommend coming into Live Chat so we can remote with you to see the issue.

  • 0

    Hi Rodney. This is not a reported issue with the software, so it could be something with your data. Please open a case with Support via Live Chat so they can take a closer look. Unfortunately, this is not something that cannot be properly addressed in the Community Hub.

  • 0
    SUGGESTED

    Someone at your company likely switched the titles of those two columns in the PO because you often issue lump sum POs or buy special order items but then the product ships separately.  In this example the price is usually $1, and the qty is the total amount of the PO so that you can issue partial receipts that match the partial invoices.  I would not typically just switch the actual price and qty.