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jrasche

Wrong Job Posted on AP Invoice

Posted By

I have searched high and low and I can't believe that no one else has done this and there isn't a solution for it!

I have several AP Invoices that have the wrong job# posted to them and they have been paid.  What is the easiest way to fix these so the vendor costs goes to the right job since I see that I can't do anything in the job costs screen after it's been paid.

Thank you!

Parents
  • 0

    Good morning jrasche-

    There are two ways to resolve your issue, the first would be to void the payment, void the invoice, recreate the invoice with the correct job # and repay.

    The 2nd solution is to move the job costs. You can review kb article number 17437 in our customer portal with the steps to do that.

Reply
  • 0

    Good morning jrasche-

    There are two ways to resolve your issue, the first would be to void the payment, void the invoice, recreate the invoice with the correct job # and repay.

    The 2nd solution is to move the job costs. You can review kb article number 17437 in our customer portal with the steps to do that.

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