Payroll Cheque Printing

SOLVED

Hello,

I have created a Payroll entry , when viewing it it is showing in 'new'  and Status 'processed'.

Somehow I'm not able to print the cheque.. I'm getting the following error.  I was able to print all other cheque except this one. (all others were EFT and this one cheque is manual) maybe I'm missing something. would apprecaite help?

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Parents
  • +1
    verified answer

    I can't say for sure why this has happened to me, but I have gotten that error a time or two.  I can never find anything that I may have done differently; it's always the first check in the sequence and shows processed, and we only have one option for the bank account, so I know that's not incorrect.  If I go back to task>enter checks, reprocess the check and finish, then task>print checks the check will print with no problem everytime. 

    Is it a new employee or one that has previously had checks printed?

Reply
  • +1
    verified answer

    I can't say for sure why this has happened to me, but I have gotten that error a time or two.  I can never find anything that I may have done differently; it's always the first check in the sequence and shows processed, and we only have one option for the bank account, so I know that's not incorrect.  If I go back to task>enter checks, reprocess the check and finish, then task>print checks the check will print with no problem everytime. 

    Is it a new employee or one that has previously had checks printed?

Children