Pay Rate Tables

SOLVED

We just updated our Pay Rate Tables for the updated Union hourly rates.  However, when we attempt to process payroll this week, the hourly rates do not appear after processing which gives the employee a $0 check.  The only thing that was done was to update the hourly rate for each pay scale.  Are other steps needed in order for payroll to process correctly?

  • +1
    verified answer

    Did you use Tasks >  "Enter Time" for each employee? If the rate column appears on your Time Entry View you should have seen the rates appear after each line of time was entered. You didn't mention Enter Time, only Process Payroll.  Process Payroll without time entry only works for salaried employees where their pay is marked "Auto". 

    If your rate retrieval was previously working, and you sure that you changed only the amount on your existing rate tables for the correct unions, union local and union class?

    Art Minds

    Independent Senior-level Consultant

  • 0
    SUGGESTED

    Process payroll is not going to change the rate associated with any time entries where the rate was retrieved from a Rate Table that were recorded prior to making the change to the Rate Table.