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Andrew Mullen

Sage 23 Update 2 Version Question

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We ran this update (filename is 23.1.1.182_Update_2.exe) after successfully installing 23.1.1.72.  However, when running the Desktop software or System Administrator, the version still shows as 23.1.1.72.  We rebooted the server and also confirmed the patch install completed with the notification that "23.1 Update 2 Applied" message was shown.  I was expecting to see the version number in the software to match the naming on the patch (23.1.1.182).  

What version number should be showing when the System Administrator or Desktop software are running AFTER installing the latest update?   

  • +1
    verified answer

    There is another way to tell:

    https://us-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=220924260102359&page=13&position=3&q=view%20upgrades 

    The InstallHistory.log stores information about the history of Sage 300 CRE installs, uninstalls, upgrades, and updates on a machine. This file is stored in ProgramData\Sage, both at the server and at the workstation.
    When you install, upgrade, or uninstall your Sage 300 CRE software, it creates an entry in the log showing the date and time of the occurrence, as well as the release and build version of the software or software update.
    To view the contents of the log:
    1. Use Windows File Explorer to Browse to C:\PrgramData\Sage
    2. Right-click on InstallHistory.log and select Open, and open with Notepad.
    3. Scroll to the bottom of the log to view the latest install information.
    Note: The latest information is written to the end of the log.

  • 0 in reply to Rhonda V

    I checked this out on the server and it does show the patch being run:

    Install Name: 23.1 Update 2
    Install Type: PATCH
    Release Version: 23.1 Update 2 23.1.1
    Build Version: 23.1.1

    Still I really wish the software would show the appropriate version number change when a patch was successfully installed without having to check inside a log file to confirm.  

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