You might find the KnowledgeBase Article below helpful. The brief facts you provided indicate that your current GL may still be in fiscal year 2022. If so, you would have a backlog of unposted entries in the NEW.GLT (GL Transaction File) that are failing to post. General Ledger can only post 6 months beyond the Current GL period.  If your General Ledger current period is December 2023, and you have created entries to calendar year 2022, you will be prompted that the Prior Year must be closed before you can close the current year.   

After reading the PDF file, you may be able to refine your question with greater specificity.

Art Minds
Independent Senior Consultant
Pasadena, California

How do I close the fiscal year in General Ledger.pdf

Your General Ledger has only one "Current" year open at a time, although you can post entries to one prior year.

I was unsure of what you meant by your comment that you have "Current Months" in 2022 and 2023.  You were likely referring to the two columns of month ends that may have a tick mark indicating that the month is closed to provide a warning to a user when attempting to make an entry with a date in that month. Depending on your settings, when you close a monthly period, a check mark may be automatically entered in the month you just closed, or not.

If your current year is 2023, and you are on a calendar year basis (Jan-Dec), then you can use GL > Tasks > Close Year.  You will be presented with a list of prefixes (if you use GL Prefixes) that also displays the "Current Month" and Fiscal Ending date for each prefix. You can only close the year if your Current Month is the last month of your fiscal year.

Before closing the year, confirm that all entries are posted by going to GL > Tasks > Post Entries, then review the posting journal to confirm that no entries were rejected. If entries are rejected because the period is "closed", then use GL > Tasks > Open/Close Period to uncheck the box next to the month that is rejecting the entries.  

Because you can only post to one prior year, you want to confirm that all 2022 entries are posted prior to closing 2023.  If entries have been made to 2022 since you last closed that year, you will receive a warning that the prior year (2022) will be closed again before you can close 2023. That is to update the prior year monthly accumulators and to update retained earnings for the prior year.

If you need more detailed help, you should consult your Sage Business Partner or consultant that you've worked with previously.  If you have no assigned consultant, I support clients remotely. Feel free to reach out for more help.

Art Minds
Independent Senior Consultant
Pasadena, California