Sage HRMS Crashing


We have one user that is having her Sage HRMS client crash after trying to run a Earnings and Hours Report. Other users in the organization are able to run that report without this issue. We have tried on another computer and we see the same crash. 

This is the event that shows up in Event Viewer. 

Faulting application name: Abra32.exe, version:, time stamp: 0x47139f24
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000409
Fault offset: 0x0009eddb
Faulting process id: 0x42e0
Faulting application start time: 0x01d9a8fc8182b6f8
Faulting application path: C:\Program Files (x86)\Sage\Sage HRMS Client\Abra32.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 2fe30c70-c653-4ebe-bd7c-3d818b22687d
Faulting package full name:
Faulting package-relative application ID: