• NACHA requirements for micro-entries

    Has anyone addressed the NACHA requirement for Micro-Entries on ACH Networks? This is the use of "ACCTVERIFY" in Record 5 Position 54-63 for pre-noting and Company Name requirement?
  • Support & Service hours

    Here is the latest announcement. "As a valued Sage customer, we are always looking for ways to improve your experience with our products and services. After careful consideration, we have made the decision to adjust our hours of live Support and Service…
  • Gross-Up Calculator error

    I have updated our HRMS software to Q3 last night. Today our Payroll employee needs to run a bonus check. Whenever she tries to do her normal process in Gross-Up Calculator she get the below error: An unhandled exception occurred while attempting to…
  • PR import into SAGE HRMS and adjustments

    After importing payroll data, If there are adjustments to an employee, does SAGE deduct those adjustments after calculating the Payroll? Thank you
  • Lifetime accumulation

    Can you tell me if the lifetime accumulation on a deduction should reflect the amount that has been deducted for the year so far? We did 2 sample payrolls before going live the first of the year and my lifetime accumulations are off by 2 payrolls. Should…
  • How do I run a Bonus Payroll without deductions?

    This is my first time using this program to do a Bonus for payroll. We just went live in September so this is all kinda new to me. I need to do a Bonus payout (without deductions - just state and federal deducted) to our employees and I am wondering…
  • HRMS Canadian Payroll: Ontario Employer Health Tax

    In HRMS 2017 Canadian Payroll, does anyone know how to set up Ontario Employer Health Tax? Specifically, where do we enter the exemption amount? We've pulled the tax code from HRMS table, but there is for field to set exemption and the system starts calculating…
  • Multiple Rate Tables in Benefit Plan

    I am trying to figure out how to get the employee contribution to calculate both the employee supplemental life and the dependent supplemental life. Can I have two rate tables under employee contributions in the benefit set up tab. i have both rate…
  • Archive Terminated Employees

    Hello, I used "archive terminated employees". it only archived some of them not all. But when I tried to archive again. The system was telling me "no more terminated employees to be deleted" But they are under employee's finder with status terminated…
  • Attendance Plan

    I need to change 200+ employees from one vacation plan to another. Is there an easy way to do it or I have to manually change one by one? Can I use Mass update or SQL? Thanks in advance. Brian
  • Error when processing time off request in ESS

    We are experiencing an issue processing time off requests in Sage HRMS 2017 and ESS 2017. The message we receive is: Insert failed: Record already exists in table hattran: SELECT Count(1) FROM hattran WHERE a_company = 'GRN' AND a_empno = '3080' AND…
  • Staying Compliant with Retirement Plan Administration in Sage HRMS

    Re-posted from DelphiaConsulting.com . If you administer a qualified retirement plan (e.g., 401(k), 403(b), SEP, SIMPLE IRA, etc.) under the Internal Revenue Services’ (IRS’) guidelines you must adhere to rather stringent compliance requirements. Non…
  • Comprehensive List of Software Manuals for Sage HRMS

    We're putting together a comprehensive list of manuals for the Sage HRMS product line. Check it out. (More coming soon)
  • SQL Database Error while calculating Payroll in HRMS.

    Hello! I have an issue with calculating payroll and it has existed since I first implemented HRMS two year ago. Therefore this issue has existed in all 3 versions I have tried. The last thing support had me try was to completely wipe out my HRMS install…