Sage HRMS

We are using vacation plans that Use Payroll Accrual Rules. We had an employee's accrued balance cleared out near their anniversary date but I can't find any setting that would cause the balance to clear as it did. Any suggestions or settings to check…

Has anyone experience issues with how version 2015 looks at Benefits dates? We ran into an issue with deductions not pulling from the HR side to the Payroll side this week and believe it's a date issue. Looking to pick anyone's experienced brains!