• A call to SSPI failed see inner exception

    Failling to send emails from ESS and getting error A call to SSPI failed see inner exception . I have upgraded my tis t0 1.2 but still problem persist
  • HRMS/ESS Test envoirnment - Can a test ESS server be utilized aside a test HRMS server?

    We have been having issues with almost every ESS update and would like to test changes before pushing updates to production. A few Sage engineers said it was impossible, but I'm not sure why it would be. We already have a test HRMS server and copy production…
  • ESS Local Install with AD LDAP integration - Want to move to the cloud and have Multi-Factor Authentication for access - Can we keep our Active Directory integration?

    We are a large organization with 800 staff both on premise and hybrid working from home. Currently we use SAGE ESS with local Active Directory LDAP accounts synced for staff to access. If off-premise hybrid staff need access to ESS, they need to VPN into…
  • Pending Leave report

    Anyone built a report that shows upcoming pending leave from ESS? Looking for solutions thanks
  • HRMS ESS web error

    Hello, I'm rebuilding our Sage stack to separate the webserver out and into a DMZ. Installed per the guide but am getting the below error on the webpage; Invalid column name 'pk_syenter'. How do I fix this?
  • No records could be displayed error when trying to click on benefit eligibility in ESS

    I have open enrollment running for a few of our companies. But when trying to add a new plan and start a different company open enrollment I keep getting an error saying No records could be displayed. Even on the plans that are undefined and not in an…
  • Different Pay Stubs for Different Companies in ESS

    We have two companies that we use HRMS and ESS for. One company is in California and has very specific rules on how to display SICK time on the pay stubs. I have different paycheck stubs for each company with the SICK and PTO times displayed differently…
  • ESS Approval Notifications - Can approval notification go to more than one person

    Within ESS, is it possible to set an approval notification to go to more than one person? Currently, it is set for the manager to get the time off notice and approve. However, I also need to receive notice the request was approved or denied. Can ESS…
  • Unable to change ESS Customize Logon Page

    It was time to change the ESS logon page. I want to insert the following text: Information contained in Sage SS includes: View Payroll History View/Update home address, phone, emergency contacts ESS is giving me an error every time I try to save…
  • Sage Hrms ESS App?

    Is there any discussion about creating an App for Sage HRMS ESS? Seems like that would be the logical evolution if you are continuing to invest in the product.
  • Which tables does SageHRMS use when posting payroll checks to ESS?

    Need to know which tables SageHRMS uses when posting Payroll checks to ESS.
  • Has anyone successfully modified the ESS pay stub Crystal Report?

    We are trying to change from using the earnings totals to using the gross pay totals on the ESS pdf. However, every time I change anything on the report (even just removing a text object), the print/post checks process gives an error that there are no…
  • Pending Timeoff Requests not visible for action

    We currently have a situation where pending time off requests are not showing in either the employee or manager list views to be actioned, however, they are visible in the TimeOff Calendar. In all of the cases, the date for the request has already passed…
  • Sage HRMS and ESS - TLS versions required

    Our client IT group is asking about versions of TLS that are required by HRMS and ESS. They do not support TLS 1.1 or 1.2. What versions of TLS are supported by HRMS and ESS and what functions require TLS? I suspect ESS and possibly email from within…
  • Pay Stubs not posting in ESS

    We have completed payroll in Sage HRMS, but the latest pay stubs are not visible in ESS.
  • ESS Home Page Database Error

    We are getting a ESS database error when when a manager logs in and views the Home Page of ESS. The exact error is: Sage Employee Self Service was unable to find the necessary data. This may be due to problems in the ESS database or an internal program…
  • W2s show previous addresses

    We ran W2s this week, and found that if users had changed their home address in ESS, this change was not reflected on the W2s. It is reflected in HRMS, at least from what I can see. I'm curious to know if anyone has dealt with this. We're on HRMS 2017…
  • Does ESS need TLS 1.0

    Is TLS 1.0 required for ESS?
  • Benefit Plans with Provisions

    Our company offers 2 different health insurance options (Traditional and HDHP). We also have provisions if the employee or spouse are a smoker, as well as a provision for working spouse. We currently use the User Defined field under the benefit code to…
  • Error when processing time off request in ESS

    We are experiencing an issue processing time off requests in Sage HRMS 2017 and ESS 2017. The message we receive is: Insert failed: Record already exists in table hattran: SELECT Count(1) FROM hattran WHERE a_company = 'GRN' AND a_empno = '3080' AND…
  • Pay Stub PDF Password

    When we process our bi-weekly payroll a PDF is created on our Sage 300 server for each employees paystub during the pay period. I am able to locate the PDFs but when I go to open them it requires a password. I have no idea of what the password would be…
  • unable to reset password in Sage ESS either as admin or user

    As an admin, when the reset password button is hit (2012) it is supposed to set the password to newuser and enable the user to reset their password. That does not work. If an ESS user hits the forgot my password link, it enables entry of user name,…
  • Crystal Report linking ESS and HRMS

    I am trying to write a crystal report to pull answers to open enrollment questions from ESS. I am using the ESS table employee_open_enrollment_benefit_plan_answers to get the information, but how do I get the employee number and name from HRMS. I can…
  • Is there already a PDF step by step instructions for requesting and approving vacation through ESS?

    Looking for a document already prepared to send out to the field/labor personnel that are not computer savvy - hopefully maybe even a mobile version.
  • California Sick Leave ESS check view

    Hi, We are using HRMS/ESS 2016 stand alone integrated with Sage 300 v2014 US Payroll v72A. We are using printboss for check printing from UP72A and are using a crystal spec that does include PTO balance. So just to be clear, our issue is not printing…