Sage timeslips has encounters an error

SOLVED

Hello there, I have been facing problem with Sage Timeslip 2016. Every time I run the program it gives me an error

“Sage Timeslips has encountered an error
Address violation error. This error is sometimes serious and the program may need to be exited. Often it indicates that some data is corrupt in memory. If the program was reading from a file, data in that file may be damaged.
Area: System Error
Error Code: 2
Class: tSystemExceptionC (EAccessViolation)
Version: 24.0.012”

I setup a new computer ( configuration is Windows 10 64bit 16gb ram) and installed timeslip. Data base is located on the server. In this error message windows when click ok it opens the database but all functionality remain frozen within the program. ..any thoughts?